Privacy Policy

By using the products and/or services of Edgify. (“edgify”), you agree to abide by the provisions of this Acceptable Use Policy (“AUP”). Edgify reserves the right to modify the AUP at any time and any such modification is effective when posted. Continued use of Edgify’s products and/or services constitutes acceptance of the AUPs, as modified.

Information We Collect

We collect several types of information to provide and improve our service to you:

1
Personal Data
Account Information : When you create an account, we collect your name, email address, phone number, and payment information.
Profile Information : Information you provide when customizing your profile, such as a profile picture and preferences.
2
Usage Data
Log Data : We collect information that your browser sends whenever you visit our service, such as your IP address, browser type, and access times.
Cookies and Tracking Technologies : We use cookies, web beacons, and similar tracking technologies to track the activity on our service and hold certain information.
3
Content Data
User Content : Any content you upload, post, or otherwise transmit through our service, including videos, comments, and messages.

Data Security

We take the security of your data seriously and use commercially acceptable means to protect your personal data. We make a great effort to ensure the security of your data using the latest encryption methods and never store information such as your passwords in plain text. We also use encrypted traffic and communication in all critical parts of our system to ensure the safety of your data. Your credit card details are never stored on our servers for security reasons. Instead, we use one of the most secure payment providers to process and store your billing information safely. However, no method of transmission over the internet, or method of electronic storage is 100% secure, and we cannot guarantee its absolute security.

Your Data Protection Rights

Depending on your location, you may have the following rights regarding your personal data:

The right to access.
The right to rectification.
The right to erasure.
The right to restrict processing.
The right to object to processing.
The right to data portability.
The right to withdraw consent

The data subject has a reserved right to withdraw consent at any time regarding data processing without affecting the lawfulness of processing based on consent before its withdrawal. The effectiveness of such a withdrawal shall extend only to the data where the processing is based on the consent of the data subject, but not on the data where processing is necessary for the performance of a contract to which the data subject is a party, or the data that is necessary for compliance with a legal obligation to which Edgify is subject.To exercise these rights, please contact us at support@edg.live.

How We Use Your Information

We use the collected data for various purposes

To provide and maintain our service.
To notify you about changes to our service.
To allow you to participate in interactive features of our service when you choose to do so.
To provide customer support.
To gather analysis or valuable information so that we can improve our service.
To monitor the usage of our service.
To detect, prevent and address technical issues.
To fulfill any other purpose for which you provide it.

Sharing Your Information

We may share your information in the following situations

With Service Providers : We may share your information with third-party service providers to perform services on our behalf.

For Business Transfers : We may transfer or disclose your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business.

With Affiliates : We may share your information with our affiliates, in which case we will require them to honor this privacy policy.

With Your Consent : We may disclose your personal information for any other purpose with your consent.

How Long We Retain Your Data

The personal data shall be removed after the contract/deregistration of the user's account expires. Should there be any outstanding liabilities, Edgify shall keep necessary personal data to exercise our legal rights until the payment of outstanding amounts. The personal data listed in tax and accounting documents shall be kept for the period under the tax and accounting regulation.

Children's Privacy

Our services are not intended for use by children under the age of 13. We do not knowingly collect personally identifiable information from children under 13. If we become aware that we have collected personal data from children without verification of parental consent, we take steps to remove that information from our servers.

Web Browser Cookie Policy

Our website might use cookies in order to operate normally, allowing you to log into the dashboard and provide us with anonymous statistics about your visit to help us enhance the user experience of our website. We have carefully designed and overviewed our cookie usage in order to make sure we never store any kind of personal information or information that would allow anyone to identify you.

The Right to Lodge a Complaint

Every data subject has the right to lodge a complaint with a supervisory authority, in particular in the Member State of his or her habitual residence, place of work, or place of the alleged infringement if the data subject considers that the processing of personal data relating to him or her infringes GDPR.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the effective date.

If you require more information or have any questions, feel free to contact us at: support@edg.live